Want to make your patients happier? Looking for a solution that will handle wait times automatically?
Need a tool that can share estimated wait times and alert your patients when their appointment is about to start, no matter where they physically are? You can have it all with QueueRT.

 
 
AUTOMATICALLY ASSIGN PATIENTS TO PRE AND POST-REGISTRATION WAIT QUEUES.

Let patients automatically enter and exit wait area queues based solely on their location

Get support for shared waiting areas with multiple wait queues

See aggregated data for multiple wait areas in one queue

Call patients to the registration desk with one easy click

REDUCE PATIENT STRESS BY PROVIDING ESTIMATED WAIT TIMES.

Get real-time estimated wait times through automatically calculated and refreshed estimates, by both department and individual

Adjust wait-time algorithms by queue or individual to ensure accurate estimates

Meet HIPAA compliance by showing partial names or patient tag numbers on wait room screens

View multiple queues with screens that automatically change between multiple queues in shared waiting areas

 
 
ALLOW PATIENTS THE FREEDOM TO MOVE ABOUT SO THEY CAN ENJOY THEIR VISIT.

Let patients enjoy a walk or visit to the cafeteria when they have extra time to wait

Alert patients of their call back time by sending an automatic text message

Send and receive messages manually to communicate special and personal updates

Alleviate waiting area congestion during peak volume times

SEE KEY QUEUE METRICS IN REAL-TIME BY MONITORING DASHBOARDS.

View current department metrics, such as patients in queue, average and max wait times, and patients over a designated wait time threshold

View key metrics for the day, such as max queue length, total volume and average wait by queue, and more

Identify bottlenecks as they emerge and quickly take actions to manage patient flow

 
EASILY INTEGRATE WITH YOUR EHR FOR FURTHER EFFICIENCY.

Integrate QueueRT with your EHR through IntegrateRT

Automatically associate the patient RTLS badge to the patient from within your EHR;

Instantly and accurately disassociate the RTSL patient badge when the tag is dropped off at the end of a visit

CORRELATE PATIENT SATISFACTION TO VISIT MILESTONES AND METRICS.

Integrate with FeedbackRT to capture Net Promoter Scores

Correlate scores to identify which factors have the most impact on patient satisfaction, including such key metrics as total patient wait times, percent of provider contact during the visit, total length of visit, and more

Make adjustments and track the impact of satisfaction scores over time

Let's get in touch

1-866-235-3940